Terms & Conditions

Welcome to MatraQuest.com
By accessing or using our website or mobile application, you agree to follow the Terms & Conditions given below. Please read them carefully.


1. About the Platform

MatraQuest is an online learning and test-practice platform designed to help students practice tests, assess performance, and improve learning outcomes through technology-based evaluations.


2. User Eligibility

• The platform is meant for students, parents/guardians, and educators.
• Students under 18 years of age must use the platform with the consent of a parent or guardian.
• By registering, you confirm that the information provided is correct and complete.


3. Account Registration

• Users must create an account to access tests and features.
• You are responsible for maintaining the confidentiality of your login details.
• Any activity done through your account will be considered your responsibility.


4. Use of the Platform

You agree to: • Use the platform only for educational purposes.
• Not copy, share, sell, or distribute test content without permission.
• Not misuse the platform in any way that affects its performance or security.
Any misuse may lead to account suspension or termination.


5. Test Content & Evaluation

• Test questions, mock exams, reports, and AI-based evaluations are for practice and learning purposes only.
• While we strive for accuracy, results and feedback should not be treated as final or official exam scores
• The platform does not guarantee admission, selection, or exam success.


6. Oral Tests & Recordings (If Applicable)

• Some features may allow students to record voice answers for evaluation.
• These recordings are used only to provide feedback and improve learning.
• Recordings will not be shared publicly and are handled as per our Privacy Policy.


7. Subscription & Payments (If Applicable)

• Certain features may require a paid subscription.
• Fees once paid are non-refundable, unless stated otherwise
• Prices and plans may change at the platform’s discretion.


8. Intellectual Property

• All content including questions, videos, tests, designs, logos, and reports belong to MatraQuest.
• Users may not reproduce or use platform content for commercial purposes.


9. Data Privacy

• Your data is handled securely and in accordance with our Privacy Policy.
• We do not sell or misuse student or parent data.


10. Platform Availability

• We aim to provide uninterrupted access, but we do not guarantee that the platform will always be available.
• Maintenance, updates, or technical issues may temporarily affect access.


11. Limitation of Liability

• MatraQuest is not responsible for:
o Academic decisions taken based on test results
o Technical issues beyond our control
o Loss of data due to user negligence


12. Account Termination

We reserve the right to:
• Suspend or terminate accounts violating these Terms
• Remove content or restrict access without prior notice in case of misuse


13. Changes to Terms

• These Terms & Conditions may be updated from time to time.
• Continued use of the platform means you accept the updated terms.


14. Governing Law

• These Terms shall be governed by the laws of India.
• Any disputes shall be subject to the jurisdiction of Indian courts.


15. Contact Us

For questions or support, contact us at: matraquest@gmail.com